Digital Delivery Manager / Travel Industry

Digital Delivery Manager (DL 13.11)

A client within the aviation industry is looking for an experienced Digital Delivery Manager to support the delivery and development of their customer-facing digital products and services. They want a hands-on delivery leader who can lead execution, improve team performance, challenge existing ways of working and speed up value delivery in a complex digital environment.

You'll join a tribe that develops and continuously improves the post-booking digital customer experience and service capabilities across web, mobile and supporting service platforms. The tribe currently has two squads, and you'd take end-to-end responsibility for leading one of them. The set-up may change.

The role combines elements of a Scrum Master and a Product Manager: strong delivery leadership, plus active ownership and accountability for the products, priorities and outcomes.

We're looking for:

• Experienced delivery leader with a proactive, hands-on approach
• Experience combining Scrum Master and Product Manager responsibilities, including ownership of products, priorities and outcomes
• Strong sense of accountability for delivering business value
• Cross-functional collaboration and managing dependencies
• Making sure the squad consistently delivers high-quality solutions aligned with customer and business objectives
• Ability to challenge existing ways of working and improve team performance

Beneficial:

• A somewhat more technical background, for example as a technical product owner. No hands-on coding is needed, but a technical understanding helps a lot in the role.

Start: 1.1.2027, or to be agreed

Duration: 12 months, possible extension

Location: Hybrid in Finland, both remote and on-site at the client's office

Interested? Let me know at katja.rannisto@witted.com or slack katja_witted